We at ReviewTrackers have always been committed to helping you capture more feedback from — and better insights about — your customers.
Last month, we rolled out SMS Campaigns, which means you can now send your Feedback and Review Requests via SMS. (Your advocates are literally a text message away!)
This August, I am excited to announce more new ways to connect with the Voice of the Customer using ReviewTrackers: we’re rolling out new feedback types — and an all-new Kiosk Mode.
We’re also doing a deep dive on how you can successfully integrate online reviews and customer feedback with your social media strategy — with a freshly produced help video on the ReviewTrackers integration with Hootsuite.
In case you missed it, we recently published a comprehensive report on local search, with the goal of helping you gain a better understanding of how local search impacts the research and decision-making process of today’s consumers. (We’ll be hosting an exclusive webinar very soon to discuss the report findings in more detail. Exact date and time TBA, so stay tuned!)
And speaking of webinars, thank you to everyone who joined us for “The State of Marketing 2017: Marketers Reveal Their Top 5 Challenges,” co-presented by email marketing platform and services company Emma. In case you missed it, the recording of the webinar is here.
Enjoy the rest of summer!