Data — such as what you get from online reviews and customer feedback — can be intimidating if you don't understand it. And it’s not very useful if you can’t extract insights from it.
That’s why we are committed to continuously innovating on our product: to make data — especially data that comes directly from your customers — easier for you to manage, analyze, understand, and act on.
In this month’s newsletter issue, we break down what’s new with your redesigned email alerts, which now display more useful data and more powerful insights than ever.
We also cover details of our partnership with Hootsuite and what this means for your organization. (Read: centralized reviews and social mentions!)
In case you missed it, we recently released a report that ranks the top baseball stadiums in the country — based on online reviews and sentiment data collected and analyzed by ReviewTrackers.
Speaking of sentiment data: we also explore Trending Topics in greater detail. Powered by advanced natural language processing (NLP) and machine learning technology, it makes sense of massive amounts of feedback, and serves as our response to the question: how do you measure (your customers’) language?
All these innovations make ReviewTrackers more capable than ever. And if you want to talk about how you can fully leverage our platform to gain a competitive edge in your industry, check out the lineup of upcoming fall conferences we’re attending. We’d love to sit down and chat with you!
One more thing.
I’m interested to know if you use the data from ReviewTrackers to make custom reports. Why? Because we’re dedicated to making your life easier (and saving you plenty of time). If you can send over a sample of your report to me or your Customer Success Manager, we’ll take a look and see if there’s a way we can automate it for you (so you don’t have to).
As a reward, coffee will be on us! First ten people to send in their custom report will get a $5 Starbucks gift card.
Questions? Need help? Reach out to your Customer Success Manager today; they’re always glad to hear from you!