Recently, we partnered with Hootsuite, the world’s most widely used social media management platform, to roll out an all-new ReviewTrackers and Hootsuite integration.
With the new integration, you can now track your online customer reviews and social mentions in one centralized place: your Hootsuite dashboard.
Grow your brand reputation. Find and respond to customer feedback across social media and online review sites, and spot emerging issues across channels.
Measure and improve customer experience. Turn unhappy customers into advocates by responding to negative reviews (regardless of where they’re posted) while there’s still time to resolve the problem.
Activate promoters and drive customer loyalty. Uncover positive reviews quickly. Then share them across your social accounts to spread the good news.
Online reviews and social media management can and should work in perfect harmony together, and we are excited to be able to partner with Hootsuite in creating incredible new value for our customers.
Interested in a demo of the new integration? Contact your Customer Success Manager today to see how Hootsuite and ReviewTrackers can help your organization.