Asking for online reviews and customer feedback from the right customers at the right time is crucial to getting higher response rates and greater ROI for your campaigns.
That’s why we are introducing the Oversolicit Prevention feature* to Ask with ReviewTrackers, which adds a default 30-day buffer that prevents review and feedback requests from being sent to the same recipient too often.
Depending on your strategy, we can change the buffer to be shorter or longer. Let us know if you have any questions, or if you have any feedback you’d like to share about Oversolicit Prevention and its buffer times.
*Oversolicit Prevention currently only applies to email campaigns.
Questions? Contact your Customer Success Manager today to learn more about how Oversolicit Prevention and Ask with ReviewTrackers can work best for your organization.