Use Kiosk Mode to ask for feedback and reviews just moments after a crucial sales, service or care experience. With Kiosk Mode, you’re able to automatically send feedback or review requests to your customers without even logging into ReviewTrackers.
Follow the steps below to access Kiosk Mode!
- Open up Kiosk Mode from the ReviewTrackers mobile app or use the location's Kiosk landing page on any device.
- After a customer enters their contact information, a feedback or review request is automatically sent to the customer. The customer opens the link to give you feedback and/or leave a review.
- Feedback and reviews left by customers will appear in your ReviewTrackers dashboard. All Kiosk request data can be viewed in the Campaign Metrics report.