Asking for feedback or a review via SMS Campaigns can be a great alternative if the person who has offered to write you a review doesn't have an email address, or if they have asked that you send the request via text message.
It’s important to remember that you must have obtained prior consent from the end user before asking for feedback or a review via SMS. If you need a refresher, please review the following disclaimer and guidelines here.
Once you get approval from the recipient, you can then navigate to the Ask for Reviews section of the platform and begin your SMS request. The GIF below will help walk you through the process of sending these out!
Once the SMS request is sent, you can track the status of the SMS campaign under the "Campaign Metrics" subsection and apply data filters to see if your messages have been delivered and read!