Meet the CS Team:
Up close and personal with ReviewTrackers’ award-winning Customer Success team
Customer Success Coordinator
Molly is now CS Coordinator at ReviewTrackers after having spent her first 6 months on our sales team. Before joining our team, she worked for the Chicago Bears.
Molly provides support to our existing customers with best practices, onboarding, and troubleshooting. She is always willing to jump headfirst into any project or question thrown her way. Her biggest weakness is her lack of knowledge on movies from the 1980s (mainly because she wasn't born).
What do you love the most about working at ReviewTrackers?
The people and the product! We have a blast every day at work, and I've learned so much from my coworkers. It's also really cool to work for a company when you truly believe in the product.
Name 3 things you love or can’t live without.
I'm so annoying for saying this... but my cell phone is definitely something I couldn't live without! I have a strange obsession with Christmas, and also peanut butter.
What’s one random fact that most people don’t know about you?
I don't drink coffee! Never have. I basically only drink water.
Any secret talents?
I just had to ask a coworker... and she said, "the amount of pizza you can eat.. at any point in the day."
If there’s one tip you could share with a customer so they could make the most out of ReviewTrackers, what would it be?
Use your Customer Success Managers! They are here to help you!