We’ve got two new features you’ll love: E-mail Metrics and Competitive Reporting.
E-mail Metrics: When you deliver experiences customers love, they won’t hesitate to vouch for your business. All you have to do is ask.
We’ve been working hard to make review requests easier to measure, starting with our new E-mail Metrics report. It contains detailed data on the performance of e-mails being sent for your review requests, like open and click-through rates.
Competitive Reporting: Measuring customer experiences is easier with context.
The Competitive Reporting tool makes it easy for you to understand local reviews and evaluate your competitors in a geographic radius.
This monthly competitive report allows businesses with multiple locations to compare each location to competition in the local community, bridging the gap between the corporate brand and the local business.
To request early access to these features, simply reach out to your Customer Success manager. Or e-mail firstname.lastname@example.org for more information.