Quickly understand your competition’s reputation and gain a strategic market advantage with ReviewTrackers Competitor Report.
Visualize and compare historical performance across average rating and total reviews on a location-by-location basis.
Below you’ll find an overview of FAQs and answers the Competitor Report. If you can’t find what you’re looking for, email firstname.lastname@example.org and your customer success manager will be happy to help!
Is there an additional cost for this feature?
Depending on your ReviewTrackers subscription, the Competitor Report might be an add-on feature with an additional cost. All Enterprise customers will be granted access to competitors.
If you’re unsure if it’s included in your subscription, email your customer success manager via email@example.com to learn more.
What will happen to the data that is currently in the Competitor Report?
All locations that are tracked under the Competitor Report will be migrated over to the new Competitor Report.
How many locations can you track at any given time?
You can track each of your locations in ReviewTrackers!
How many competitors can you track at any given time?
Track up to 10 competitors for each location that you track in ReviewTrackers.
How far back does historical data go?
Data goes back 2 years.
Can I add any source (i.e. Google, Yelp, etc.) that I want?
Currently; Google, Yelp and Tripadvisor are available sources.
Are there any geographical limitations to the locations I pick as competitors?
Nope! As long as there is a Google My Business (GMB) page for the business you are interested in tracking as a location, it can be added. There are no geographic limitations.
How long will it take for data to populate?
If not immediate, competitor data will take roughly 15 minutes to be available.
Who can add Competitors?
Only User's with User permissions or above can add Competitors.
Your feedback matters. Please let us know if your questions weren’t answered here or if you have any feedback or enhancement requests for the Competitor Report via firstname.lastname@example.org.