Can you believe January is already over? I hope your resolutions are still intact, and you had a productive first month of the year. We want to share some great news and developments that we’re sure you’ll love as we dive head first into 2018.
But first, let's take a look back at what transpired in 2017: some industry trends, insights, and analysis from the world of online reviews and customer feedback.
We’ve been making improvements and adding extra automation to our all-new feature: Smart Response. Now, you have access to a wider range of templates than ever — and you can even automate the process of encouraging your reticent customers to be more vocal about their experience. (Plus: a shiny new Chrome extension.)
We also wanted to share how the ReviewTrackers team celebrated the holidays: by working with inspiring non-profits and giving back to the community through the #HashtagLunchbag movement.
Thank you again for all your support, and we look forward to all the great things we’re going to accomplish together in 2018.