Important Update on Your Facebook Integration
Due to Facebook’s recent security updates, you will now be required to re-authenticate your Facebook account with ReviewTrackers every 90 days in order to maintain access to all our integration features, including in-app responding.
Accounts that don’t re-authenticate won’t lose any data, but will need to re-authenticate in order for new Facebook reviews to show up in their accounts. Facebook will temporary stop API access until you re-auth.
Account administrators will be notified both in-app and via email 7 days before the authentication expires. If you have any questions, please don’t hesitate to reach out to your Customer Success Manager.
Don’t have Facebook integration yet? Read our step-by-step guide on how to integrate your Facebook account with ReviewTrackers — and begin responding to Facebook reviews right from your ReviewTrackers dashboard today.
Updated Ratings & Reviews Page
Your Ratings & Reviews Page is your home base for managing all your review data.
We recently redesigned it for greater readability and better organization of all the information you need. (It’s also seriously smoother than ever.) Go ahead and check it out.
ReviewTrackers Named a Leader in G2 Crowd Spring 2018 Report
We are happy to announce that ReviewTrackers was recognized as a Leader in the Online Reputation Management Software Category of G2 Crowd’s Spring 2018 Report.
Leaders are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact). Software products in the leader quadrant are rated highly by G2 Crowd users and have substantial market presence scores.
We can’t thank you enough for sharing your valuable feedback on G2 Crowd, for representing the voice of the ReviewTrackers user, and for offering amazing insights to potential buyers around the world.
Meet Us at the National Restaurant Association Show
The 2018 National Restaurant Association Show will take place from May 19 to 22 at the McCormick Place in Chicago, IL. If you’re going to be in attendance, please stop by and say hello to the ReviewTrackers team at Booth #6573.
We’d love to meet you, buy you a coffee or drink, and talk about how we can continue to respond to your business needs. Not yet registered? Click here to get your badge.