During this time, many companies are pivoting from normal operations and adjusting offerings to accommodate employees, as well as customers. We at ReviewTrackers want to make it as easy as possible to communicate these various changes. Utilizing our Ask tool, you can quickly and easily keep your customers informed of new promotions, discounts or changes in operations via SMS or email while also enabling you to gather valuable feedback about your business.
SMS communication is:
- Immediate, with fast message delivery
- Flexible and customizable
- Ideal for reaching a wide demographic
To begin sending SMS requests, follow the steps outlined in the Help article here. Please see below for a list of SMS templates to help you get you started.
%BUSINESS_NAME% now has updated hours! Open M-F 10am-5pm. Feel free to leave a review so we can provide the best experiences. {link}
Let us know what you think of %BUSINESS_NAME% updated operations - find more details on our website.
Visit our website to view updated hours. We at %BUSINESS_NAME% look forward to seeing you soon! In the meantime, share some feedback {link}
Order takeout, leave a review, and receive a gift card for a future visit to %BUSINESS_NAME%! We appreciate your business. {link}
%BUSINESS_NAME% appreciates your ongoing support. If you have enjoyed our new services, let us know! {link}
During this time, take 10% off by ordering through %BUSINESS_NAME% website, and share your feedback with us! {link}
%BUSINESS_NAME% appreciates your support and we look forward to reopening soon. Help us get back on our feet with a review! {link}
You are a valued customer. Show your support for %BUSINESS_NAME% during these times by leaving us a review! {link}
During these uncertain times, the best way to reach us at %BUSINESS_NAME% is via phone at (xxx-xxx-xxxx). Share your feedback! {link}
The office of %BUSINESS_NAME% is closed, but phone support is available. Give us a call at (xxx-xxx-xxxx). Share your feedback, too! {link}
Thanks for your virtual visit today at %BUSINESS_NAME%! Let us know how we did. {link}
For more information on sending SMS campaigns through the Ask tool, please see the Help article here.
If your ReviewTrackers package doesn't include the Ask Tool or SMS capabilities, or if you need additional support please reach out to us at support@reviewtrackers.com.