Publishing your correct Local Listings information is the first step in managing your listing information. Please follow the steps below to ensure your data is ready to be distributed across our network of directories.
1. First, you're going to want to make sure your ReviewTrackers account is integrated with your Google My Business account. If this is not showing as connected, click "Sign in with Google" and follow the prompts to connect your account. More information on how to integrate with Google can be found here.
2. Next, you will need to verify the accuracy of your location information. Click "Settings" in the bottom left corner of the platform and navigate to the "Locations & Groups" section to bring you to a list of your locations. From here, click on the first location listed to see the details of your listing. Click "Edit Location" if any changes are needed.
3. Confirm that your Business Name, Address, Phone Number, Website, Category and Operating Hours are accurate or make any edits as needed. You can also click the “Sync with Google” button to see what’s currently only Google and overwrite the existing data in ReviewTrackers with the click of a button! When you’ve confirmed that your data is accurate click "Save".
4. Next, switch the “Auto Sync” toggle to On.
*If you do not currently have the ability to enable Auto-Sync and would like to add this to your account, please reach out to your Customer Success Manager or email us at support@reviewtrackers.com.
5. Once auto-sync has been enabled on each of your locations, On the Local Listings dashboard you'll see the status of auto-sync for each listing as well as your published status across each of our supported directories that has an assigned profile. If your listing shows an Action Required message, click on the icon to see a panel appear on the right-hand side that will outline the information that's currently out of sync. If the information in ReviewTrackers is accurate as listed please allow some time for the directory to accept our updates.
These are the steps necessary to start managing your Local Listings in ReviewTrackers. Please reach out to support@reviewtrackers.com if you have any questions or issues publishing your listings and we'll be happy to help!