To assign Competitor locations to your businesses and compare your performance metrics, simply navigate to Competitors under Business Performance.
First, you'll notice that Google has suggested some competitors for each of your locations. If any look accurate and you'd like to save the competitor, click 'Approve' on the given location. If you don't want to keep the competitor you can click the trash can icon to remove.
*To save all of the suggested Competitors you can click Approval all at the top of the page, and if you don't want to save any of the suggested competitors, simply click Reject all in order to remove all of them from all of your locations.
Now you are ready to start adding your competitors. Under each location click 'Add Competitor'. This will bring up a new window where you can search for the competitor's business location as it appears on Google by entering the name and address until you start to see relevant results for your competitor. Once you see the appropriate competitor location returned, select the location and click Add.
Once a competitor location is added please allow some time for the system to begin collecting and displaying the competitor's review data on the page.
To Customize the review sources that appear for your Competitor click Configure > Review Sites to see the available review sources and add and remove the sources you'd like to display. If you don't see a review site listed here we don't collect Competitor reviews for it at this time.
To add and update Brand Competitors please see this article.
For any additional questions or assistance please contact us at support@reviewtrackers.com.