How to Integrate Facebook for Agencies or Multi-brand Business

If you’re reading this then you’ve learned that in order for users to access and respond to Facebook recommendations in ReviewTrackers you need a single Facebook login to integrate all locations within ReviewTrackers.

Luckily, you can use Facebook Business Manager to manage the different pages you and your team have access to and have a single integration point with ReviewTrackers.

If you’re an agency or multi-brand business, you’re likely already familiar with Facebook Business Manager. It’s a tool that can easily manage multiple accounts and assets in the same location. If you don’t yet have a Business Manager account, you can create one here: https://business.facebook.com/overview/

Once you have your Business Manager page setup, get access to your client’s pages by instructing them to add you as a partner to their page. You do need to have editor access or higher to pages.

Send your clients the following instructions to add your Business Manager account as a partner. You can find your Partner Business ID by going to “Business Info” in your “Business Settings”:

Adding a Partner or Agency

1. Go to Business Settings
2. Under Users click Partners
3. Click the blue + Add button
4. Enter the Partner Business ID you want to add
5. Choose a role for your partner and copy the shareable link
6. Click Close
7. Send your Partner your generated link as soon as possible

As an alternative option, you can request page access using the following steps, also outlined here:

Request access to a Page

1. Go to Business Settings
2. Click the Pages tab
3. Click Accounts and click Pages
4. On the right hand side of the Page, click Add 
5. Select Request Access to a Page
6. Enter the Facebook page name or URL

Note: Using this method, you will only be able to request access to 2 pages at a time.

Once you have access to your client’s pages, complete the integration with ReviewTrackers.

Everyone in your Business Manager account will now be able to see Facebook recommendations in ReviewTrackers for the business pages they have been given access to.

Please note, it will not be possible to connect a Facebook Page if you are a "Page Admin" through inheritance from a parent page. To find out, visit your Facebook Page and click Settings at the top right, followed by Page Roles on the left hand side. If you see yourself listed under a section labelled "Admin (inherited from parent page)", then unfortunately you will not be able to authorize the connection between the Facebook Page and ReviewTracker.